Debt Recovery - Doing Good Work in a Tough Industry

Imagine a world where getting a call from a debt collection company isn’t unpleasant. Where it's even uplifting. That’s a world that Viking Client Services is trying to build.

 As a company that works within debt recovery, we’re no stranger to the stigma attached to  collections. People avoid our calls. Sometimes they lie about who they are or why they’re in a financial predicament. Our agents, who are trained to deal with difficult circumstances, are sometimes yelled at, hung up on, or treated pretty poorly. 

But That’s Not the Whole Story

Our agents have also helped countless families clear their names and restore their finances. They’ve opened new worlds of possibilities with the work of reconciliation. They’ve given people fresh starts. Our collection and recovery agents are human beings working with other human beings. They help make their lives better by being empathetic and by being creative in the way they solve problems.

At Viking Client Services, we are building a team that is committed to this type of work.

Committed to Restoration

By committing to restoration, we’re saying that this isn’t just about getting money from people. Individuals who owe a debt should be treated with dignity and respect, and the companies who have extended credit, goods, or services to someone should expect to be compensated. 

Restoration is about rebuilding what’s been lost. 

Committed to Leadership

From our technology to our people and processes, we lead the industry. 

It’s why we’ve been the trusted name in this business for nearly half a century. We employ the best people and produce the best results by letting tradition steer us, but not hold us captive.

Committed to Trust

It’s not just about getting the job done. It’s about getting the job done right. This means integrity with the data we manage and the relationships we have. It means that people are treated with dignity and data is managed with care. Our customers can know they can trust us, and that puts their minds at ease as we get work done on their behalf. 

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While we may not be able to completely undo the stigma attached to collections, we can certainly do some damage to it. We can treat people the way we want to be treated. And we can be in the business of restoring people while we also restore debts.