When it comes to your business, you don’t want to miss out on any possible sales. If your customers are having issues paying for your products or services, they might decide to abandon their purchase altogether. To ensure that you are giving your clientele the best possible payment experience, here are some ways you can improve your process.

Offer Payment Methods Your Customers Want

You might already know that consumers today expect to be able to pay in a variety of ways. While credit card payments are the most common, mobile payment options such as Apple Wallet or Apple Pay, Google Pay, Venmo, or PayPal are becoming more popular. If your customer base is on the older side, you are probably fine to stick with cash and credit/debit. However, younger generations will likely prefer some sort of mobile payment such as Apple Pay or Venmo. Do your homework or ask your customers what they prefer, then get to implementing your payment systems. 

Reduce the Number of Steps in the Payment Process

The American culture is fast-paced and people are busy. Most don’t want to deal with long waits or processes to pay in person or online. Simplify your payment process by reducing the number of steps it takes for your consumers to complete their transactions. This could mean providing a user login that customers can create and keep their information for future purchases offering options like PayPal or AmazonPay that allow customers to use payment methods that are already set up. If these aren’t options for your business, figure out how you can make the payment process as simple and smooth as possible!

Simplify Recurring Payments

If your product or service requires recurring payments, it can be frustrating for both you and your customer to have to pay manually each time. People are bound to forget payments and you’ll get stuck hunting people down to try to get payments for your business. Instead, offer options to enter their information once so that the money is automatically withdrawn from their bank account or debit card each pay period. You can also offer options and discounts for patrons to pay upfront for a year of services creating even more simplicity for everyone. 

At Viking Client Services, we understand that payment systems can be confusing and stressful. Our experts are here to help give you flexible, affordable, and secure payment solutions. Change your business today by changing your customers’ payment experience.