10050 Crosstown Cir.
Suite 300
Eden Prairie, MN 55344
1-800-767-7895
952-944-7575
NMLS# 954098
The truth is that over 99% of people who receive a letter from Viking Billing say that they’re more than satisfied with the way they’re treated. Our hard work on behalf of our customers is consistently mentioned when we're reviewed. So is our customer service, our integrity, and our ability to solve problems alongside customers.
At Viking, we understand that there are a lot of review sites on the web. Some of them…many of them…don’t tell the whole story. They tarnish the reputation of our great employees by focusing on one person’s bad experience or perspective.
Over time, we’ve compiled thousands of reviews from customers over voicemail. These reviews tell a story of a company that’s been around for 50 years; that’s staying committed to people and committed to good in each interaction. Some of these reviews have been transcribed here.
My name is Chris, and I worked with an agent named Doug. He is very helpful and very professional.
— CC
My agent was very courteous, very helpful and very understanding of the situation and I just appreciate her consideration and patience, thank you.
— JE
I just wanted to say that JoAnn has really done a great job at explaining everything and working out a great deal, thank you.
— DD
I was very satisfied with the representative and he gave me some knowledge on how to handle this matter, thank you.
— EA
I spoke with Terri several times on this claim and she has been a complete professional and a pleasure to deal with and I wanted to make her Manager aware of that, thank you.
— KS
Awesome customer service rep, very helpful, very precise and went out of his way to resolve the issues and help me with this matter. I hope more customer service reps are like him, thank you.
— FW
I appreciate how I was treated by the customer service rep. very professional and answered my questions; patient with me definitely. Appreciate their time. Thank you.
— CJ
My Viking Billing rep was a very nice, friendly and professional. I liked speaking to him over the phone.
— LS
The gentleman I spoke to did a professional job and conducted business appropriately, and I thank you guys for your help with this matter. Thank you
— TM
The gentleman on the other line was very professional, you've got a nice crew there. Have a nice day.
— VA
10050 Crosstown Cir.
Suite 300
Eden Prairie, MN 55344
1-800-767-7895
952-944-7575
NMLS# 954098
