10050 Crosstown Cir.
Suite 300
Eden Prairie, MN 55344
1-800-767-7895
952-944-7575
NMLS# 954098
The truth is that over 99% of people who receive a letter from Viking Billing say that they’re more than satisfied with the way they’re treated. Our hard work on behalf of our customers is consistently mentioned when we're reviewed. So is our customer service, our integrity, and our ability to solve problems alongside customers.
At Viking, we understand that there are a lot of review sites on the web. Some of them…many of them…don’t tell the whole story. They tarnish the reputation of our great employees by focusing on one person’s bad experience or perspective.
Over time, we’ve compiled thousands of reviews from customers over voicemail. These reviews tell a story of a company that’s been around for 50 years; that’s staying committed to people and committed to good in each interaction. Some of these reviews have been transcribed here.
My Viking agent was terrific, very professional, very courteous and we resolved the issue. Thank you very much.
— CG
I'd like to say that customer service was fantastic this morning, the issue has been resolved. One of the easiest things I've dealt with with with my rental care company. Thank you.
— BB
Joel did treat me with respect. He was patient and understanding of my request and gave me information and I will definitely give him a call back very soon. Thank you.
— JF
Just wanted to give a quick compliment to Katie, she was very professional and very easy to deal with. Thank you.
— WR
My Viking agent was very, very professional and very helpful and she's doing a super job and I feel she should be commended for that. Thank you.
— RH
I just wanted to thank the gentleman who helped us resolve our claim issue. He was very professional, very courteous and very understanding, which will lead us to more business with our rental car company. Thank you.
— GJ
The Viking Billing Service representative that took my payment was very professional, courteous, and kind.
— FM
Joel did a very good job resolving my matter in a professional, respectful and expedient way. It was the best I've had with a matter like this.
— SK
My agent did a good job as usual today. I've spoke to him multiple times and he's always professional in trying to resolve this matter, so thank you very much. I appreciate it very much.
— SY
Your customer service representative was a pleasure to deal with, was very professional and took care of my needs. Would be very happy to deal with her again.
— FS
10050 Crosstown Cir.
Suite 300
Eden Prairie, MN 55344
1-800-767-7895
952-944-7575
NMLS# 954098
