10050 Crosstown Cir.
Suite 300
Eden Prairie, MN 55344
1-800-767-7895
952-944-7575
NMLS# 954098
The truth is that over 99% of people who receive a letter from Viking Billing say that they’re more than satisfied with the way they’re treated. Our hard work on behalf of our customers is consistently mentioned when we're reviewed. So is our customer service, our integrity, and our ability to solve problems alongside customers.
At Viking, we understand that there are a lot of review sites on the web. Some of them…many of them…don’t tell the whole story. They tarnish the reputation of our great employees by focusing on one person’s bad experience or perspective.
Over time, we’ve compiled thousands of reviews from customers over voicemail. These reviews tell a story of a company that’s been around for 50 years; that’s staying committed to people and committed to good in each interaction. Some of these reviews have been transcribed here.
My Viking Billing rep has been such a dear person helping me resolve this issue that I've had, and I appreciate all her help.
— JM
Karen, the service representative who helped me, was excellent. She was concise and polite and got everything taken care of. Thank you so much.
— DH
I would like to compliment your employee, Deneane, on her professionalism and her sense of humor. She has made this a wonderful experience for me. Thank you very much.
— JL
I've been impressed with your service. So hopefully once I get the information about the police report back to you then the rest will be able to be worked out.
— DK
A gentleman named Rob helped me today, he did an excellent job. He was very quick and thorough, I really appreciate him.
— LB
Karen was very helpful on the phone, called me when I asked her to and I appreciate her help with this account.
— DJ
Your employee Joe was very nice to me and very helpful. Your company's a good company.
— AV
The representative I worked with treated me well. I feel much better about this situation. I hope things turn out well. She walked me through and made me feel better about it.
— GC
The lady I spoke to was very polite and very professional.
— JJ