10050 Crosstown Cir.
Suite 300
Eden Prairie, MN 55344
1-800-767-7895
952-944-7575
NMLS# 954098
The truth is that over 99% of people who receive a letter from Viking Billing say that they’re more than satisfied with the way they’re treated. Our hard work on behalf of our customers is consistently mentioned when we're reviewed. So is our customer service, our integrity, and our ability to solve problems alongside customers.
At Viking, we understand that there are a lot of review sites on the web. Some of them…many of them…don’t tell the whole story. They tarnish the reputation of our great employees by focusing on one person’s bad experience or perspective.
Over time, we’ve compiled thousands of reviews from customers over voicemail. These reviews tell a story of a company that’s been around for 50 years; that’s staying committed to people and committed to good in each interaction. Some of these reviews have been transcribed here.
My agent was very professional, very helpful and very kind. I appreciate that he is willing to work with me on this bill.
— DL
The agent I worked with was very professional and patient with me. I got all the information I needed, it was a very pleasant discussion.
— MA
Hi, I really appreciated the transaction I had with your employee. Things went well.
— JT
Your representative was very helpful in a difficult situation. He treated me very well and I was very impressed with his customer service. Thank you.
— JS
My agent was great, wonderful to work with, and a wonderful guy. I really appreciate him giving me a phone call to deal with this situation. He’s really easy to work with. Thank you.
— CA
The agent who called this morning was very professional, very nice, very cheery at this time of day with such a bleek, thinking-I-owed-money kind of call. She was very nice. Thank you very much.
— NS
The representative that spoke with me was very professional and will review the information regarding the insurance claim. Thank you very much.
— JW
Your employee has so far been very professional. I feel he's on top of my concern and will get this situation resolved quickly. He's a pleasure to speak with and is taking a very pro-active role in taking care of my concerns.
— DJ
I thank Viking Billing Services’ employees for handling my question in a very quick and thorough fashion. I really appreciate the service. Thank you very much.
— SH
I thought the agent who was dealing with me was a good guy. I thought he was very professional and had a good tone, so, 5 stars.
— PR