10050 Crosstown Cir.
Suite 300
Eden Prairie, MN 55344
1-800-767-7895
952-944-7575
NMLS# 954098
The truth is that over 99% of people who receive a letter from Viking Billing say that they’re more than satisfied with the way they’re treated. Our hard work on behalf of our customers is consistently mentioned when we're reviewed. So is our customer service, our integrity, and our ability to solve problems alongside customers.
At Viking, we understand that there are a lot of review sites on the web. Some of them…many of them…don’t tell the whole story. They tarnish the reputation of our great employees by focusing on one person’s bad experience or perspective.
Over time, we’ve compiled thousands of reviews from customers over voicemail. These reviews tell a story of a company that’s been around for 50 years; that’s staying committed to people and committed to good in each interaction. Some of these reviews have been transcribed here.
The Viking Billing Services agent really helped me and he was extremely polite and helpful and very, very pleasant. He just was super nice. Thank you very much.
— AH
Good morning. I just had a pleasant conversation with a Viking Billing representative, and would like to thank you and your company for the professional, friendly assistance she provided. Thank you very much.
— DL
My experience was excellent and the customer service was great. I spoke to people who were friendly and they fixed my issue.
— EB
I was very happy with the way my situation was handled. The fact that the agent is going to resolve this without me being charged anything is truly satisfying.
— KB
The Viking employee I worked with was very professional and very accommodating and I appreciate you all have been very professional in this matter. Thank you so much.
— KT
The agent was great on the call. I have no idea what the claim was but we'll figure it out. She was very pleasant and very comfortable and very nice to work with. Thank you very much.
— TP
Your representative was very professional, very respectful, listened to everything that happened. Very well done. Thank you. You guys have a great employee on your hands. Have a great day.
— MB
I just talked to a Viking Billing agent in claims recovery assistance and he was very helpful and very nice, I appreciate that good service. Thank you and have a blessed day.
— CS
Fred was very much a professional, very kind, just a very nice person over all. No pressure or anything, I would highly recommend his demeanor…like I said he's perfect across the board.
— DP
You've been very professional with me, very friendly and even though it's been a long process mostly because I couldn't get through to my insurance company right away, I appreciate your professionalism and courtesy. Thank you very much.
— HB