10050 Crosstown Cir.
Suite 300
Eden Prairie, MN 55344
1-800-767-7895
952-944-7575
NMLS# 954098
The truth is that over 99% of people who receive a letter from Viking Billing say that they’re more than satisfied with the way they’re treated. Our hard work on behalf of our customers is consistently mentioned when we're reviewed. So is our customer service, our integrity, and our ability to solve problems alongside customers.
At Viking, we understand that there are a lot of review sites on the web. Some of them…many of them…don’t tell the whole story. They tarnish the reputation of our great employees by focusing on one person’s bad experience or perspective.
Over time, we’ve compiled thousands of reviews from customers over voicemail. These reviews tell a story of a company that’s been around for 50 years; that’s staying committed to people and committed to good in each interaction. Some of these reviews have been transcribed here.
The representative that I talked to was very courteous, very patient in letting me explain my situation. She was very nice, not pushy, and she was just very nice to deal with under the circumstances.
— CP
I worked with two different claims agents at Viking. In both cases, we were treated very well and they were very nice and professional on the phone and I appreciated their help. Thank you.
— WB
Very pleasant dealing with the person who called me and the assistance they gave. As for paying Viking, it was very easy and a pleasure dealing with you.
— VC
Your agent that just called and helped me through the dispute on this claim was very professional, courteous and very efficient. Thank you.
— NB
Hi, although I received bad news, the caller treated me fairly and was very professional; so thank you for that.
— KR
Your employee was very, very respectful and nice and the most pleasant bill collector I've ever spoken with. She definitely treated me with much, much respect. Thank you.
— BR
The person who helped me was very professional, very kind and had a nice sense of humor. Thanks for dealing with me.
— TD
The agent I've been working with has been courteous and respectful and we're working our way through the claim.
— RG
Your agent was very professional in answering all my questions.
— HD
Your agent was a very respectful and professional man. He does good at his work. Have a blessed day.
— DC