10050 Crosstown Cir.
Suite 300
Eden Prairie, MN 55344
1-800-767-7895
952-944-7575
NMLS# 954098
The truth is that over 99% of people who receive a letter from Viking Billing say that they’re more than satisfied with the way they’re treated. Our hard work on behalf of our customers is consistently mentioned when we're reviewed. So is our customer service, our integrity, and our ability to solve problems alongside customers.
At Viking, we understand that there are a lot of review sites on the web. Some of them…many of them…don’t tell the whole story. They tarnish the reputation of our great employees by focusing on one person’s bad experience or perspective.
Over time, we’ve compiled thousands of reviews from customers over voicemail. These reviews tell a story of a company that’s been around for 50 years; that’s staying committed to people and committed to good in each interaction. Some of these reviews have been transcribed here.
The Viking Billing caller was very professional and very nice.
— CC
Your employee was outstanding with her customer service skills. She listened to my explanation of the story and she advised me to look into the photos. Actually it wasn't a bad conversation with her; it was actually quite pleasurable and she was very respectful and accommodating.
— TF
My agent was very helpful and professional. Thank you.
— AF
I worked with a Viking Billing representative on my claim who was very patient, very professional and a good man. You want to keep him with your company. Thank you.
— SG
My Viking agent was very professional and very informative and very helpful and reflects well on your company, thank you.
— MZ
Both of the Viking agents I've worked with were very professional. Thank you so much. It was a good exchange. I appreciate it. Keep up the good work.
— TB
The Viking Billing agent was real great, courteous, not bothered at all, really appreciate that.
— CJ
I am delighted to say I was treated very professionally. Your employee was very kind. I missed a couple of calls and she understood. Thank you very much.
— JT
I spoke with Viking Billing today to make a payment. The rep I spoke with was very courteous, very professional and it's good to deal with people like that. Thank you so very much .
— SL
I was treated with a great deal of respect from your representative.
— SW