Customer Reviews for Viking Billing
and Viking Client Services

At Viking Billing, we’ve worked with hundreds of thousands of customers through the years. 

Solving problems. Answering questions. Restoring debts. Clearing names. 

The customers we interact with are often in difficult situations. Sometimes they’ve caused damage to a rental car; sometimes they haven’t. What they need is an advocate who will work on their behalf.

Integrity and Customer Service from Viking Billing 

The truth is that over 99% of people who receive a letter from Viking Billing say that they’re more than satisfied with the way they’re treated. Our hard work on behalf of our customers is consistently mentioned when we're reviewed. So is our customer service, our integrity, and our ability to solve problems alongside customers.

Viking Billing Always Strives to Get Good Reviews

At Viking, we understand that there are a lot of review sites on the web. Some of them…many of them…don’t tell the whole story. They tarnish the reputation of our great employees by focusing on one person’s bad experience or perspective.

Real Customer Reviews of Viking Billing and Viking Client Services

Over time, we’ve compiled thousands of reviews from customers over voicemail. These reviews tell a story of a company that’s been around for 50 years; that’s staying committed to people and committed to good in each interaction. Some of these reviews have been transcribed here.


I appreciate you're letting me pay once a month. The man I spoke to, Delmar, was very nice, thank you very much. Have a great day.

— EC

Everyone I've spoken to in your office has been very helpful and have answered all of my questions. And I truly appreciate it.

— CB

JoAnn was really nice and I appreciate the latitude she has granted me.

— ES

I got some help from Dave and I really appreciate how helpful he was.

— AS

Amelia was very professional she apologized for an error that was made and I appreciated her, thank you.

— AP

The person on my claim was very nice and very professional. I am disappointed in [my rental car company] and understand that has nothing to do with you.

— SJ

My Viking Billing Services agent is an excellent customer service person, thank you so much.

— JA

My Viking Billing Services representative was very nice to me today. She treated me really well and with respect. I will be contacting her in the future with any problems I have.

— DN

My agent is so special, he is a sweetheart. I wish other people were like him. Thank you for having such a good person.

— HB

I think the caller did a great job. I was treated with respect and fairly, all my questions were answered correctly.

— AT