10050 Crosstown Cir.
Eden Prairie, MN 55344
The truth is that over 99% of people who receive a letter from Viking Billing say that they’re more than satisfied with the way they’re treated. Our hard work on behalf of our customers is consistently mentioned when we're reviewed. So is our customer service, our integrity, and our ability to solve problems alongside customers.
At Viking, we understand that there are a lot of review sites on the web. Some of them…many of them…don’t tell the whole story. They tarnish the reputation of our great employees by focusing on one person’s bad experience or perspective.
Over time, we’ve compiled thousands of reviews from customers over voicemail. These reviews tell a story of a company that’s been around for 50 years; that’s staying committed to people and committed to good in each interaction. Some of these reviews have been transcribed here.
JoAnn, my claim representative, was very professional and helpful and very detailed in explaining what I need to do in my next steps, thank you.
Really appreciate the young lady to take the initiative to further investigate the issue I had.
Miss Smith was very professional and very nice. I appreciate her, thank you.
Just a quick note that the agent you've got, that I spoke with is very professional. A good guy, thank you.
The associate I dealt with was very kind, nice and returned all my questions and even all my messages. He answered all my inquiries and was very pleasant to work with, thank you.
Excellent customer service and he handled it very fast.
My Viking Billing Services agent Adam gave me advice as to what I should do.
Adam was excellent. He is superb with customer service. Thank you very much.
Jeff really helped me, nice customer service. He walked me through the process.