10050 Crosstown Cir.
Eden Prairie, MN 55344
The truth is that over 99% of people who receive a letter from Viking Billing say that they’re more than satisfied with the way they’re treated. Our hard work on behalf of our customers is consistently mentioned when we're reviewed. So is our customer service, our integrity, and our ability to solve problems alongside customers.
At Viking, we understand that there are a lot of review sites on the web. Some of them…many of them…don’t tell the whole story. They tarnish the reputation of our great employees by focusing on one person’s bad experience or perspective.
Over time, we’ve compiled thousands of reviews from customers over voicemail. These reviews tell a story of a company that’s been around for 50 years; that’s staying committed to people and committed to good in each interaction. Some of these reviews have been transcribed here.
Rob has been very helpful with the claim against me on the auto rental. Very professional and is doing a great job, thank you.
I just want to say that this was a very easy process to go through and very simple. My Viking Billing Services representative was a great help.
Your agent treated me really fair and had a really great attitude and I was able to work with him. I really appreciated the professionalism. He was great. Thank you.
Your people did a really good job in communicating what I need to do and was able to do and how this works. I appreciate all the help. I’m pleasantly surprised. Thank you so much.
Just received a call from a Viking Billing agent. She was very respectful, very professional, and very courteous. I was very impressed with her and she took care of all that was necessary.
Good quality service. Good communication skills, Funny. I appreciate your help.
The Viking Billing Service representative treated me professionally. It was good service.
A Viking Services rep named Kayla has been wonderful and she has great customer service, so I just want to give her an A+ rating. Thanks.
Hello, I just spoke to JoAnn in the claims department and I thought she was very professional, very helpful in her management of my claim. I just want to say that I am fully satisfied with her service today, thanks.
Thank you very much. I just want to say that you handled my situation absolutely wonderfully. We do thank you and thank you for your professionalism when you contacted us. Thank you, have a good day.