Customer Reviews for Viking Billing
and Viking Client Services

At Viking Billing, we’ve worked with hundreds of thousands of customers through the years. 

Solving problems. Answering questions. Restoring debts. Clearing names. 

The customers we interact with are often in difficult situations. Sometimes they’ve caused damage to a rental car; sometimes they haven’t. What they need is an advocate who will work on their behalf.

Integrity and Customer Service from Viking Billing 

The truth is that over 99% of people who receive a letter from Viking Billing say that they’re more than satisfied with the way they’re treated. Our hard work on behalf of our customers is consistently mentioned when we're reviewed. So is our customer service, our integrity, and our ability to solve problems alongside customers.

Viking Billing Always Strives to Get Good Reviews

At Viking, we understand that there are a lot of review sites on the web. Some of them…many of them…don’t tell the whole story. They tarnish the reputation of our great employees by focusing on one person’s bad experience or perspective.

Real Customer Reviews of Viking Billing and Viking Client Services

Over time, we’ve compiled thousands of reviews from customers over voicemail. These reviews tell a story of a company that’s been around for 50 years; that’s staying committed to people and committed to good in each interaction. Some of these reviews have been transcribed here.


Viking Account Representatives are knowledgable and great to work with

My Viking representative was great to work with, she answered my questions that I had without me having to ask them and I really appreciate that. Wanted to pass that along.

— SP

Viking representatives are courteous, kind, and knowledgeable

My representative from Viking was very courteous and kind. She got to the point and to the details. I thought she was very professional in the way she handled it. Thank you.

— GJ

Viking Billing agents are well trained

My agent was very efficient; she helped me with the payment I was trying to make. She is well trained.

— AR

Viking Billing agent got back to me in a timely manner

I appreciate my agent Kirsten getting back to me in a timely manner. It eases my mind. Thank you.

— JM

My Viking Billing Services agent was very, very nice.

My agent was very helpful and very, very nice. And everybody at Viking has been whenever I've called. Nothing but a good, positive feedback for your company and for my agent, Kim. Thank you very much.

— LD

My Viking Billing Services representative was considerate and patient

I appreciate my Viking Billing rep and all the help she gave me today. I was confused with different messages I received from my insurance company. She was extremely considerate of my feelings and had all the patience in the world while I was looking for something for her, thank you.

— LH

Viking Billing Services is honest and helpful

The representative that I spoke with was very understanding, she helped me a lot, she gave me additional pointers that I can use the next time I rent a vehicle. I appreciate her taking the time out to understand and she's a great asset to your company.

— EJ

Viking Billing is helpful, professional, and easy to work with

My Viking Billing Services rep was very helpful in explaining my options and suggesting a path going forth. I appreciate his professionalism and the way he handled this call. I look forward to working with him as we close out this claim.

— JK

Viking Billing representatives are helpful, polite, and courteous

My Viking Billing agent was very helpful, very polite and very courteous. I appreciate her very much. Thank you.

— TP

My Viking Billing Services agent is wonderful with customer service

My agent with Viking is wonderful with customer service. Very nice to speak with her.

— BS

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10050 Crosstown Cir.
Suite 300
Eden Prairie, MN 55344

1-800-767-7895
952-944-7575

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seal 250 52 bbb 20958