10050 Crosstown Cir.
Suite 300
Eden Prairie, MN 55344
1-800-767-7895
952-944-7575
NMLS# 954098
The truth is that over 99% of people who receive a letter from Viking Billing say that they’re more than satisfied with the way they’re treated. Our hard work on behalf of our customers is consistently mentioned when we're reviewed. So is our customer service, our integrity, and our ability to solve problems alongside customers.
At Viking, we understand that there are a lot of review sites on the web. Some of them…many of them…don’t tell the whole story. They tarnish the reputation of our great employees by focusing on one person’s bad experience or perspective.
Over time, we’ve compiled thousands of reviews from customers over voicemail. These reviews tell a story of a company that’s been around for 50 years; that’s staying committed to people and committed to good in each interaction. Some of these reviews have been transcribed here.
My Viking representative was great to work with, she answered my questions that I had without me having to ask them and I really appreciate that. Wanted to pass that along.
— SP
My representative from Viking was very courteous and kind. She got to the point and to the details. I thought she was very professional in the way she handled it. Thank you.
— GJ
My agent was very efficient; she helped me with the payment I was trying to make. She is well trained.
— AR
I appreciate my agent Kirsten getting back to me in a timely manner. It eases my mind. Thank you.
— JM
My agent was very helpful and very, very nice. And everybody at Viking has been whenever I've called. Nothing but a good, positive feedback for your company and for my agent, Kim. Thank you very much.
— LD
I appreciate my Viking Billing rep and all the help she gave me today. I was confused with different messages I received from my insurance company. She was extremely considerate of my feelings and had all the patience in the world while I was looking for something for her, thank you.
— LH
The representative that I spoke with was very understanding, she helped me a lot, she gave me additional pointers that I can use the next time I rent a vehicle. I appreciate her taking the time out to understand and she's a great asset to your company.
— EJ
My Viking Billing Services rep was very helpful in explaining my options and suggesting a path going forth. I appreciate his professionalism and the way he handled this call. I look forward to working with him as we close out this claim.
— JK
My Viking Billing agent was very helpful, very polite and very courteous. I appreciate her very much. Thank you.
— TP
My agent with Viking is wonderful with customer service. Very nice to speak with her.
— BS