Customer Reviews for Viking Billing
and Viking Client Services

At Viking Billing, we’ve worked with hundreds of thousands of customers through the years. 

Solving problems. Answering questions. Restoring debts. Clearing names. 

The customers we interact with are often in difficult situations. Sometimes they’ve caused damage to a rental car; sometimes they haven’t. What they need is an advocate who will work on their behalf.

Integrity and Customer Service from Viking Billing 

The truth is that over 99% of people who receive a letter from Viking Billing say that they’re more than satisfied with the way they’re treated. Our hard work on behalf of our customers is consistently mentioned when we're reviewed. So is our customer service, our integrity, and our ability to solve problems alongside customers.

Viking Billing Always Strives to Get Good Reviews

At Viking, we understand that there are a lot of review sites on the web. Some of them…many of them…don’t tell the whole story. They tarnish the reputation of our great employees by focusing on one person’s bad experience or perspective.

Real Customer Reviews of Viking Billing and Viking Client Services

Over time, we’ve compiled thousands of reviews from customers over voicemail. These reviews tell a story of a company that’s been around for 50 years; that’s staying committed to people and committed to good in each interaction. Some of these reviews have been transcribed here.


Viking Billing Service agents are kind and hard working

My Viking Billing agent was wonderful. She handled my case. She was very kind and I very much appreciate her taking care of my situation and being very kind and respectful. Thank you.

— JK

Viking Billing Service - A Good Experience

The Viking agent I talked with was very helpful and understanding of the situation. Just a good experience coming out of it - so happy to be working with her.

— SK

Viking Billing Service - Very Professional

Even though I had to pay the money, just working with you…you guys handled that very professionally. Thank you.

— SK

Viking Billing Service - Helpful, Pleasant, Truthful, Honest

I just want to comment that Jordan, who helped me with my claim, was extremely helpful, pleasant, truthful, honest and I really appreciate that after dealing with my rental car company. Thank you very much.

— RK

Viking Billing Services - Kind and Courteous

Kim was very kind, courteous and I appreciate her help. Thank you.

— ML

Viking Billing Service Representatives - Courteous and Understanding

The Viking Billing agent we've been working with has been very courteous and very understanding in this claim that we are going through, and I thank you very much for being so kind and understanding.

— CL

Everyone at Viking Billing is professional, patient, and understanding

I just want to say that it has been a pleasure to work with Viking to clear up the debt collection from my rental car company. Everyone I've worked with has been very professional, very patient, and understanding. I know generally debt collectors have a bad name but you guys have definitely put a whole different face on it for me. Thanks for your great professionalism and patience with working through this with me.

— AL

Viking Billing Service employees are fair and friendly

The gentleman who called about my claim was fair, friendly, and he did a very nice job assisting me in this matter. Thank you.

— TM

Viking Billing Services employees are helpful and informative

My Viking representative was helpful and informative and it's appreciated. Thanks.

— GM

Viking Billing Services agents are friendly and helpful

My Viking representative was very friendly and helpful in resolving my issue, thanks.

— KM

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10050 Crosstown Cir.
Suite 300
Eden Prairie, MN 55344

1-800-767-7895
952-944-7575

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seal 250 52 bbb 20958